Email Privacy: East Herts Citizens Advice Service (EHCAS) is covered by the Data Protection Act and is a member
of Citizens Advice which electronically processes personal
information. EHCAS will treat your personal information as
confidential. Your personal details will not be given to anyone else
without your prior consent, or sold to anyone. EHCAS will
keep your email electronically for reference and audit purposes.
Your email may be used for anonymous statistical reports to funders
with the aim of improving the service provided to all clients by
Internet email is a way of making general enquiries, but it is not a
secure way to send personal information. EHCAS makes every
effort to ensure the security and integrity of emails on our
systems. Unfortunately, no data transmission over the internet can
be guaranteed to be 100% secure. As a result, while we strive to
protect your personal information after we’ve received it, EHCAS cannot ensure or guarantee the security of information when
it is being transmitted.
EHCAS will only return information to the email address of the
sender. If an email from EHCAS contains sensitive
personal data about you, EHCAS will only send it with your
consent and will protect it by encrypting it. It is the sole
responsibility of the client to secure the privacy of this
Emails from EHCAS may be confidential and are intended
solely for the use of the individual to whom they are addressed. If
you are not the intended recipient of this email, you must neither
take any action based upon its contents, nor copy or show it to
anyone. Please contact the sender if you believe you have received
this email in error.
If you are concerned about confidentiality then please contact us by
phone, or in person.
Under the Data Protection Act 1998, we need your consent to store
your personal details. By using our email advice service, you agree
to the following statement: "I give my consent for the EHCAS service to process and use my personal information. I
understand that this information will be kept confidential to the