East Herts Citizens Advice Service

East Herts
Citizens Advice Service
08448 489 700
Free - Confidential - Impartial - Independent

Benefits: Useful Links & Phone Nos

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Benefits Debt

Fact Sheets, Guides & Frequently Asked Questions
Benefits Fact Sheets	Benefit Rates 2010 Poster
Frequently Asked Questions	Benefit Rates from April 2010
Benefits & Financial Support
What Benefits Are You Entitled To?
Able and looking for work?	Going back to work?
Bringing up children?	Living on a low income?
Caring for someone?	Separated or divorced / Civil Partnership dissolved?
Caring for children with special needs?	Ill or Disabled?
Coming from or going abroad?	Studying or leaving school?
Disabled?	Suffering from a dust related disease?
Expecting a baby?	Widowed?
Government Benefits Calculator	Independent Benefits Calculator
Work & Child Related Benefits
Jobseekers Allowance Income Support Employment & Support Allowance Incapacity Benefit (existing claims only)	New Claims 0800 055 6688 Textphone 0800 023 4888 Start a New Claim On-Line Existing Claims Herts 0845 608 8583 Textphone 0845 608 8625 Existing Claims Essex 0845 608 8575 Textphone 0845 608 8565

Tax Credits How to Claim / Report Changed Circumstances	0845 300 3900

Child Benefit	0845 302 1444 Textphone 0845 302 1474

Maternity Allowance	Herts 0845 608 8595 Textphone 0845 608 8572 Essex 0845 608 8595 Textphone 0845 608 8572

Child Maintenance Options Calculator	0800 988 0988 Start a New Claim On-Line
Disabled People & Carers
Disability & Carer Benefit Enquiry Line Mon-Fri 0830-1830 Sat 0900-1300	0800 88 2200 Textphone 0800 243 355

Disability Living Allowance & Attendance Allowance	0845 712 3456 Textphone 0845 722 4433 Start a New Claim On-Line

Carers Allowance	01253 856 123 Textphone 01772 899489

Pensions & Retirement
State Pension When will you get a State Pension Understanding your State Pension Leaflets and Forms Planning for Retirement Find Your Pension Centre	Claims 0800 731 7898 Textphone 0800 731 7339 Start a New Claim On-Line Pensions paid into a bank or b/soc account 0845 301 3011 Textphone 0845 301 3012

Pension Tracing	0845 600 2537

Pension Forecast	0845 300 0168

Pension Credits Get an Estimate	0800 99 1234 Textphone 0800 169 0133

Winter Fuel	0845 606 0265
Job Centres
Jobcentre Plus, 12-14 Parliament Square, Hertford, Herts, SG14 1EF Map	0845 604 3719 (not for claims)

Jobcentre Plus,Beaufort House, Crown Gate, Harlow, Essex CM20 1NA Map	0845 604 3719 (not for claims)

Jobcentre Benefits, Loans and Grants Search for Jobs, Training, Careers, Childcare or Voluntary Work	Other Job Centres in Hertfordshire Other Job Centres in Essex Find a Job Centre
The Social Fund
What is the Social Fund? Budgeting Loans Cold Weather Payments Community Care Grants Crisis Loans Funeral Payments Maternity Grants Winter Fuel Payments	Social Fund Herts 0845 850 0032 Social Fund Essex 0845 608 8684 Crisis Loans Herts 0800 169 5198 Crisis Loans Essex 0800 032 8356
Council Benefits & Services
Housing Benefit	Council Tax Benefit

East Herts Council	01279 655261

Hertfordshire County Council	0300 123 4040

Uttlesford Council	Benefits 01799 510335 Other Enquiries 01799 510510

Essex County Council	0845 743 0430